Interpersonal Communication Skills

Establish a personal communication strategy that gives those around you the information they need to do their jobs successfully and feel psychologically comfortable. Through the understanding and application of interpersonal skills you will communicate more clearly and confidently. Learn approaches to listening that lead to more honest, direct and collaborative communication. Express yourself so that what you say weaves a fabric of safety and community into your work environment.

Communication is not just about how you talk and listen. It's about making connections with people. It's about being a cooperative and trusted team worker...a good friend...someone people can count on...someone they respect. People who talk to each other talk less about each other. People thrive in organizations where communication is clear, direct and honest. There's a greater sense of self-responsibility, fewer excuses and less finger-pointing. Creating a "Feedback loop" that promotes cooperation between you and your co-workers, managers and staff is important.

Chances are, your organization has become more team-oriented...or it's heading in that direction. Experts today consider communication to be the backbone of any effective team. So make sure you and your group are "all together" and seeking the same goals. Learn to:

Comments from VARCO Technologies:
"Excellent instructor/Good material" --Lorrie Pearson, Mechanical Supervisor
"Great job!" --Sonny Stelly, Senior Manager
"Great Course which built on previous lessons!" -- Harold Grayson, Marketing Manager

OPENING: Greeting to participants

Ground Rules
Purpose of the Course
Core Values
Self-Discovery Model

Tool: Choice Management.
Attitudes Communicate Too!

Tool: Fact Vs Opinion.
Information: Overcoming the Culture of Exclusion.

Information: Receiving & Processing Information Preferences.
Information: Communicating.
Exercise Cycle of Self Talk (View video of "self talk").
Poem: "If Only You Would Listen".
Exercise Puzzled?

Information: Generating Effective Group & Interpersonal Behavior.
Exercise Once Upon A Time...
Exercise Self Appointed Judge & Jury.

Tool: Choosing Communications.
Tool & Exercise Giving & Receiving Feedback.

Tool: Engagement Principles.

Tool: Mentoring.
Exercise Understand?

Information: Safety In Groups.
Exercise Accolades of Praise!
Wrap up!: Questions, Evaluations and Closure.


		Interpersonal Communication Skills
	Establish a personal communication strategy that gives those around you the information they need to do their jobs successfully and feel psychologically comfortable. Through the understanding and application of interpersonal skills you will communicate more clearly and confidently. Learn approaches to listening that lead to more honest, direct and collaborative communication. Express yourself so that what you say weaves a fabric of safety and community into your work environment. Communication is not just about how you talk and listen. It's about making connections with people. It's about being a cooperative and trusted team worker...a good friend...someone people can count on...someone they respect. People who talk to each other talk less about each other. People thrive in organizations where communication is clear, direct and honest. There's a greater sense of self-responsibility, fewer excuses and less finger-pointing. Creating a "Feedback loop" that promotes cooperation between you and your co-workers, managers and staff is important. Chances are, your organization has become more team-oriented...or it's heading in that direction. Experts today consider communication to be the backbone of any effective team. So make sure you and your group are "all together" and seeking the same goals. Learn to: Deliver communication so that it is received the way you intended. Exercise greater direction over how and what you say. Deliver constructive feedback while maintaining respect and goodwill. Be the source for the greatest collaborative communication possible. Create a climate of trust; foster a safe place for interaction. Use interpersonal communication techniques to resolve differences and defuse anger. Connect to what others say. Create a positive atmosphere of respect and sharing. Comments from VARCO Technologies: "Excellent instructor/Good material" --Lorrie Pearson, Mechanical Supervisor "Great job!" --Sonny Stelly, Senior Manager "Great Course which built on previous lessons!" -- Harold Grayson, Marketing Manager *AGENDA FOR 8 HOUR INTERPERSONAL SKILLS SEMINAR* OPENING: Greeting to participants *Ground Rules* Purpose of the Course Core Values Self-Discovery Model *Tool: Choice Management.* Attitudes Communicate Too! *Tool: Fact Vs Opinion.* Information: Overcoming the Culture of Exclusion. *Information: Receiving & Processing Information Preferences.* Information: Communicating. Exercise Cycle of Self Talk (View video of "self talk"). Poem: "If Only You Would Listen". Exercise Puzzled? *Information: Generating Effective Group & Interpersonal Behavior.* Exercise Once Upon A Time... Exercise Self Appointed Judge & Jury. *Tool: Choosing Communications.* Tool & Exercise Giving & Receiving Feedback. *Tool: Engagement Principles.* *Tool: Mentoring.* Exercise Understand? *Information: Safety In Groups.* Exercise Accolades of Praise! Wrap up!: Questions, Evaluations and Closure.
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